In today’s professional world, customers want immediate response and timely results. Oftentimes, it is difficult to keep up with the demand being placed. Small companies can become especially frustrated because they do not employ enough workers to perform the company’s tasks and interact with the customers at the same time. Fortunately, there is a solution.
The two major categories of our call center services are customer service and sales. The latter is responsible for scheduling appointments, taking orders and interacting with marketers who wish to advertise with a company. Customer service support makes itself available for feedback from customers. They may also make outgoing calls to customers who have not left a response on their own. With some businesses they may act as dispatchers, improving communication between employees and making sure each is aware of their personal goals for the day. Customer service support doesn’t need to communicate exclusively with phones. They may also handle the e-mail for the company.
Our receptionists are dedicated to your business – making outbound or answering calls with care, professionalism and confidentiality. Our flexible solution will reduce your operating costs and increase your service levels.
We offer Daily, Weekly, Monthly rates and we work with your budget.
Call Us for a free consultation with one of our agents.